Knowledge Base & Help
Frequently Asked Questions
Everything you need to know about the MTK Dairy platform, billing, livestock records, and mobile usage.
ڈیری فارم مینجمنٹ سافٹ ویئر کے متعلق عام سوالات اور ان کے جوابات
What is MTK Dairy?
MTK Dairy is a smart dairy farm management software built for Pakistan that helps farmers track milk production, manage cattle health, breeding records, and farm finances all in one place.
Is MTK Dairy free to use?
Yes! MTK Dairy offers a free plan for small farms with up to 5 animals. We also offer Professional and Farm plans for larger operations with more features.
Can I use MTK Dairy in Urdu?
Yes, MTK Dairy supports both English and Urdu languages. You can switch between languages in your settings. ہاں، ایم ٹی کے ڈیری اردو اور انگریزی دونوں زبانوں میں دستیاب ہے۔
Does MTK Dairy work on mobile phones?
Absolutely! MTK Dairy is a Progressive Web App (PWA) that works on any smartphone, tablet, or computer. You can install it on your phone for quick access.
How do I track milk production?
Simply log your daily milk production with our easy-to-use interface. You can record morning and evening sessions, track by animal, and view detailed analytics and reports.
Can I manage buffalo and cow farms together?
Yes! MTK Dairy supports multiple animal types including cows, buffaloes, goats, sheep, and chickens. You can manage all your livestock from a single dashboard.
Is my farm data secure?
Your data is encrypted and stored securely on enterprise-grade servers. We use bank-level security to protect your farm information.
How can I contact support?
You can reach our support team via WhatsApp at +92-303-8111297, email at support@dairy.mtkcodex.site, or through the in-app chat feature.
How does offline PWA recording work in remote sheds?
MTK Dairy is built as a Progressive Web App (PWA). When you visit the app once, it saves locally to your mobile device. You can log morning and evening milk entries, vaccinations, and notes inside your animal sheds without active internet. When your phone reconnects to 4G or Wi-Fi, all records sync automatically to the cloud.
Which local payment methods do you accept in Pakistan?
We accept JazzCash, EasyPaisa, Nayapay, Sadapay, and Direct Pakistani Bank Transfers (IBFT) for all subscription plans. Invoices and receipts are provided in Pakistani Rupees (PKR).
Can I track both cows and buffaloes in the same herd?
Yes! MTK Dairy provides dedicated breed categories for Nili-Ravi, Kundi, Sahiwal, Cholistani, Red Sindhi, Holstein Friesian, and crossbred cattle. Milk fat content, lactation length, and breeding timelines adapt accordingly.
Can my farm veterinarian or manager have their own login?
Yes! MTK Dairy supports role-based access control (RBAC). Depending on your plan, you can invite farm managers, veterinary doctors, and milk recorders with tailored permissions so they only see what they need.
Still have questions or need assistance?
Our team of livestock technology specialists is available on WhatsApp to guide you through setup.